Buy-back policy clarification
05 Feb 2025
Clarification on our buy-back policy for unused products, in line with the Consumer Protection (Direct Selling) Rules, 2021.
Eligibility:
- Products must be in original, resalable condition
- Request must be made within 30 days of purchase
- Written distributor agreement must be in place
Process: Submit the buy-back form from your dashboard along with product details. Refund will be processed within 15 working days after inspection.